Presented at BLUEPRINT 4D 2025
Session ID: P-050560
Emirates Flight Catering (EKFC), a leading JDE customer, streamlined operations to drive efficiency. By leveraging JDE applications and automation capabilities, Emirates Flight Catering transformed its workflows across various departments, setting a benchmark for operational excellence.
Challenges
Emirates Flight Catering faced significant challenges with manual processes for managing in-flight catering orders. Essential details were documented manually, leading to inefficiencies, delays, and difficulties in tracking deliverables, which impacted daily operations.
Solutions and Impact
EKFC leveraged JDE's capabilities, including mobile support and real-time updates, to automate critical workflows and significantly improve operations:
Inflight Meal Management
EKFC automated meal tracking using the JDE Work Order (WO) application, treating each meal as a WO.
The solution enables kitchen and floor managers to monitor meal preparation, track waste, and enhance Inventory planning efficiency.
Self-Service Maintenance Requests
Employees can quickly log and track maintenance issues, leading to faster communication and resolution.
HR Leave Approval
A mobile-friendly app enables employees and managers to submit and approve sick leave remotely, reducing delays and simplifying processes.
Takeaways for JDE Users
This session will explore EKFC’s journey and demonstrate how other JDE users can apply similar strategies to their own operations. By leveraging JDE's mobile & Digital platform capabilities, real-time updates, and scalable solutions, businesses can:
Automate manual workflows.
Improve communication and tracking across departments.
Drive efficiency and enhance operational decision-making.
Whether you’re managing complex workflows in manufacturing, service, or logistics, this session will provide practical insights into maximising the potential of JDE Digital platform to transform your operations.
This session is eligible the following CPE credits: NASBA