Presented at BLUEPRINT 4D 2025: HR Tech | Performance Dashboard – Help Desk Focused Dashboard (OTBI)

Quest Customer Learning Team

2 months ago

Presented at BLUEPRINT 4D 2025
Session ID: P-050244

Are you and your team using Oracle HR Help Desk to log and support Service Requests? Or are you considering implementing the HR Help Desk to help support you and your organization? Would you like to see how the HR Help Desk module can be audited via OTBI/Reporting and Analytics? If so, please join this session and learn how two Healthcare Community and Change management leads (Gloria and Ed) collaborated to leverage OTBI to help develop an HR Tech | Performance Dashboard. In this session, we will share our use case, give some background on the design/build of this deliverable, and demo a dashboard that is heavily used across all pillars of HCM today!
This session is eligible the following CPE credits: NASBA, SHRM, IIB

Watch the full-length video

You’ve reached the ultimate Oracle customer network—exclusively for Quest Corporate and Professional members.

Join Quest to unlock access to strategic content centers, event replays, exclusive programming, and expert insights—all designed to help Oracle users like you go further, faster.

Whether you're on JD Edwards, PeopleSoft, or Oracle Cloud, Quest connects you with a powerful peer network and Oracle experts so you can make smarter decisions, drive innovation, and get more from your investment.

Quest is where Oracle customers connect, learn, and lead with confidence. Ready to join them?

Join now