With approximately 45,000 employees across dozens of agencies, the State of Tennessee recently undertook an initiative to reimagine and modernize the user experience of its PeopleSoft HCM system. The results have included a dynamic new employee portal experience, streamlined navigation, workflow-enabled self-service forms, reporting dashboards, and a fully-integrated AI chatbot.

Join us to experience a brand-new vision of what PeopleSoft can deliver to radically improve the experience and productivity of employees and managers. We’ll discuss how the project engaged key stakeholders to provide input on requirements, design ideas, and modeling sessions. This session will demonstrate aspects of the new system including dynamic portal designs that are tailored to the unique requirements of specific departments and roles; an interactive digital assistant that has access to all person, job, and position data to provide personalized assistance to employees (offloading considerable workload from help desk and department personnel); integrated eForms that simplify and streamline employee and manager self-service transactions; and SMS texting that enables quick and easy engagement between recruiters and applicants. Trust us, this isn’t your parents’ PeopleSoft!